Engagement
Welcome to our engagement page. The objective of this page is to provide you with information, the opportunity to easily ask questions, submit suggestions and for us to share details of webinars and other items that you may be interested in.
It is important to understand your pension and think about your retiremement plans in advance, we will be using this page to share useful information and to encourage you to engage with us.
JSS cannot provide financial information but we hope that the information provided on this page and our website helps to support you in planning your retirement and managing your pension.
Please contact justine.edge@jss.ukri.org if you would like anything else adding to this page.
Notices
Midlife MOT
The digital Midlife MOT, brings together trusted services, tools and charity resources from the NHS, Money Helper, Mind, Citizens Advice and the Department for Work and Pensions (DWP), to help more people plan for their future.
More information can be found on the Time to offer your members a MOT - external link page.
The Midlife MOT - external link page contains options and advice for you to consider.
Death benefit
You cannot leave pension savings in your will. Benefits will still be paid but it will be paid to your estate. It is therefore important to make sure that JSS have an updated copy of your Death Benefit Nominations.
You should regularly review these nominations as circumstances can change. Please also make your family aware that they need to contact JSS in the event of your death.
The Death Benefit page provides more information.
JSS Pension Webinars
At the 'pension awareness' webinars we talk through how the scheme works, how the pension builds up, scheme benefits, buying Added Pension and much more.
JSS Survey 2024
The 2024 JSS Customer Satisfaction Survey took place during February 2024. The feedback from you was positive and gave us some useful suggestions to consider.
All scheme members naturally expect a good provision of service from us and feedback would suggest we provide this. If you have any comments about our service (positive or constructive) please use our Feedback Form - external link.
A summary of the results of the JSS surveys can be found under the Surveys section of this page.
Frequently Asked Questions
Answers to some of the questions we are frequently asked.
- Is my pension lump sum liable to tax?
- No it is not.
- Can I increase my pension through additional contributions?
- Yes, you can. Please refer to the Added Pension section of the Increasing Benefits page.
- Will my employer match my additional contributions?
- No they will not. Added Pension is only paid for by the member.
Surveys
Results of the yearly JSS surveys.
- 2024 Survey Results (PDF, 146KB) - opens in new window
- 2023 Survey Results (PDF, 97KB) - opens in new window
- 2022 Survey Results (PDF, 164KB) - opens in new window
Quick Poll
In our Quick Poll we are interested in your opinion of the service we provide to you, there is also an opportunity to provide feedback.
Service Rating - external link.
Ask JSS
If you have a question for JSS please email justine.edge@jss.ukri.org and we will get back to you.
We may publish frequently asked questions on this page.
Common Terms
A list of common terms can be found on our Glossary page.
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