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How we manage your information

JSS are committed to managing personal data in accordance with the Data Protection Act 1998.

Details of how we manage your personal information can be found under the headings below.

Privacy Statement

We ensure that all personal information is treated lawfully and correctly and that proper procedures are in place for the processing and management of personal information. Our compliance with the seven data protection principles is routinely audited.

Where we store your personal information

All personal information that you or your employer provide to us electronically is stored in our secure IT systems, access to those systems and IT environments is restricted to authorised personnel only.

All hard copy information is stored on your personal file which is kept in a secure area and access restricted to authorised personnel only.


When you send us information via email we action your request and if applicable keep a copy of this email on your record.

It is your responsibility to ensure the information you send to us is done so in a secure and safe way and that you only send what is necessary.

Once we have received your information we will use strict procedures and security features to protect your information.

JSS will encrypt Annual Benefit Statements and any other files or documents that we send to you by email.


The transmission of information via the internet is not completely secure, because of this the JSS website does not allow the transmission of your personal data.

Where we have given you a password which enables you to access the secure parts of our site, you are responsible for keeping this password confidential. We ask you not to share this password with anyone. The secure area of the JSS website does not hold any personal information.

We have checked that any forms or documents available on our website are virus free but you should take suitable precautions to confirm this.

Our site may, from time to time, contain links to other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check before you submit any personal data to these websites.

Disclosure of your information

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in the legitimate administration of your pension benefits. For example this may be HMRC, the National Fraud Initiative, occupational health assessors, your employer or payroll agency.

We will inform you if we intend to disclose your information to any third party under any legal obligation.

Access to information

You have the right to request what information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be detailed on this page and, where appropriate, notified to you by email and/or letter.