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How we manage your information

JSS are committed to managing personal data in accordance with the General Data Protection Regulation (GDPR).

Details of how we manage your personal information can be found under the headings below.

Privacy Notice

The General Data Protection Regulation, known as GDPR, imposes additional obligations on organisations and gives you extra rights around how your data is used. Our Privacy Notice provides information on the data we hold on you, what we do with that data, who we share your data with and your new rights under GDPR.

Further details on how we use your personal information are set out in the Privacy Notice (PDF, 79KB) - opens in new window.

Privacy Policy

JSS understands the importance of protecting personal information and is committed to complying with the General Data Protection Regulation (GDPR). It is committed to fostering a culture of transparency and accountability by demonstrating compliance with the principles set out in the Regulation. Our Privacy Policy (PDF, 399KB) - opens in new window details how we comply with this regulation.


When you send us information via email we action your request and if applicable keep a copy of this email on your record.

It is your responsibility to ensure the information you send to us is done so in a secure and safe way and that you only send what is necessary.

Once we have received your information we will use strict procedures and security features to protect your information.

JSS will encrypt Annual Benefit Statements and any other files or documents that we send to you by email.


The transmission of information via the internet is not completely secure, because of this the JSS website does not allow the transmission of your personal data.

Where we have given you a password which enables you to access the secure parts of our site, you are responsible for keeping this password confidential. We ask you not to share this password with anyone. The secure area of the JSS website does not hold any personal information.

We have checked that any forms or documents available on our website are virus free but you should take suitable precautions to confirm this.

Our site may, from time to time, contain links to other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check before you submit any personal data to these websites.

Disclosure of your information

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in the legitimate administration of your pension benefits. For example this may be HMRC, the National Fraud Initiative, occupational health assessors, your employer or payroll agency.

Access to information

You have the right to request what information we hold about you.

Please contact if you would like access to your personal information, or alternatively you can complete the Subject Access Reqest Letter (PDF, 35KB) - opens in new window and send this to JSS.

Please be as specific as you can in relation to the personal information you would like to have access to.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be detailed on this page and, where appropriate, notified to you by email and/or letter.

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