The Pensions Advisory Service has published details regarding the increase to the New State Pension from April 2017.
More information can be found on the Pensions Advisory Service - external link page.
If you reached State Pension age before 6 April 2016, you could get more money if you delay claiming or stop your State Pension. More information can be found on the Deferring your State Pension - external link page.
Members and pensioners should ensure that JSS have up to date personal details (for example home address, marital status and change of name). To update these details please contact JSS.
Members should also be aware that updating details in Oracle or via HR does not update your JSS record, you will still need to contact JSS.
Death Benefit Nominations (DBN) should also be kept up to date. You can download a DBN form from the forms page of the JSS website.
Both members and employers are welcome to visit us by appointment during office hours. We can offer a private interview room for confidential matters. Please feel free to contact us to arrange a time that is convenient for you. The office is open from 8.30am to 4.30pm Monday to Friday (excluding bank holidays).
If you are not expecting contact from an organisation then you should always verify who they are (this includes contact by telephone, email and text). No reputable organisation will mind you checking their credentials or calling them back. Never give out personal details or information to cold calls, or respond to emails or texts if you are unsure.
If you cannot verify the identity of the person contacting you, never disclose your personal details.
There is currently a telephone scam stating that HMRC are bringing a lawsuit against an individual, (this type of scam is intended to scare the individual into responding quickly without thinking), individuals are asked to call 0161 850 8563 and press "1" to speak to the officer dealing with the case. You should not respond to this type of call.
HMRC takes fraud and scams very seriously and provides information regarding current known scams and what to do. The links below provide further information.
If you are unsure always check first and never give out personal details.
In 2015 JSS carried out a customer satisfaction survey, we will shortly be repeating this for 2016. In the 2015 survey, we asked you to rate us on the service we provided and the document What you said and what we did (PDF, 109KB) opens in new window gives an overview of the comments we received and what we did to address them.
Your answers to the 2016 survey will enable us to compare the results and ensure that we are still meeting your expectations of the service we provide. We will let you know when the 2016 survey is ready.
The Pensions Regulator provides information to help you protect yourself against pension scams. You should always be wary of cold calls and unsolicited texts or emails.
Did you know that there are a number of benefits and help available when you retire, a few of them are listed below:
Citizens Advice - external link can provide further information on benefits you may be entitled to.
Please note that JSS cannot comment, endorse or assist on any of these benefits.
The government has a free and impartial service called Pension Wise that helps you understand your pension options.
The Pension Wise - external link - website contains information about defined contribution pensions, it will not recommend any products or tell you what to do with your money.
The Pension Tracing service - external link - provides a way of tracking down pensions from previous jobs or personal pensions that may have been forgotten about.
The State Pension is a regular payment that you may get when you reach state pension age. On 6 April 2016 the New State Pension was introduced. More information regarding the State Pension is available in the document Your State Pension explained - external link -.
Check your State Pension
You can use the Check your State Pension - external link - website for an estimate of what you may receive.
© JSS 2017
Last updated: 2 Mar 2017