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Notices on this page are short pieces of information that you may find useful or interesting.

Please note that JSS have no control over external sites that are reached via any external links provided. More information can be found in our terms of use.

Each notice can be clicked on to open up for more detail.


Following the sending of the Annual Benefit Statements, JSS receive many requests from members about updating their personal details e.g. Changes of name, Death Benefit Nomination (DBN), home address, marital status etc.

When you change your details with the respective HR/Payroll departments, this information is not routinely passed across to JSS. You should make sure that you also notify JSS at the same time by sending an email to including either your pension scheme number (this can be found on your Benefit Statement) or National Insurance (NI) number.

If you reached State Pension age before 6 April 2016,  you could get more money if you delay claiming or stop your State Pension. More information can be found on the Deferring your State Pension - external link page.

Both members and employers are welcome to visit us by appointment during office hours (8.30am to 4.30pm Monday to Friday excluding bank holidays). We can offer a private interview room for confidential matters. Please feel free to contact us to arrange a time that is convenient for you.

If you are not expecting contact from an organisation then you should always verify who they are. No reputable organisation will mind you checking their credentials or calling them back. Never give out personal details or information to cold calls, or respond to emails or texts if you are unsure.

If you cannot verify the identity of the person contacting you, never disclose your personal details.

HMRC takes fraud and scams very seriously and provides information regarding current known scams and what to do. The links below provide further information.

If you are unsure always check first and never give out personal details.

There are a number of benefits and help available when you retire, a few of them are listed below:

Citizens Advice - external link can provide further information on benefits you may be entitled to.

Please note that JSS cannot comment, endorse or assist on any of these benefits.

The government has a free and impartial service called Pension Wise that helps you understand your pension options.

The Pension Wise - external link - website contains information about defined contribution pensions, it will not recommend any products or tell you what to do with your money.

For individuals who have a final salary or a career average pension The Pensions Advisory Service - external link - or The Money Advice Service - external link - can provide help and information.

The Pension Tracing service - external link - provides a way of tracking down pensions from previous jobs or personal pensions that may have been forgotten about.

The State Pension is a regular payment that you may get when you reach state pension age. On 6 April 2016 the New State Pension was introduced. More information regarding the State Pension is available in the document your State Pension explained - external link -.

Check your State Pension

You can use the Check your State Pension - external link - website for an estimate of what you may receive.